Quality Management System (QMS)
Quality Management System (QMS)
SCOPE
Altavista has developed and implemented a quality management system (QMS), using ISO 9001:2015 as a framework which allows our organization to document and improve our practices in order to better satisfy the needs and expectations of our customers, stakeholders and other interested parties.
Our manual describes our processes and their inter-relationships, delineates authorities and identify responsibilities of personnel operating within the QMS. The manual also provides references to operating procedures and other related documents which comprise our QMS.
Our manual is used to familiarise customers and other interested parties with the controls that have been implemented and to assure them that the integrity of our quality management system is maintained and is focused on customer satisfaction and continual improvement.
Our quality management system meets the requirements of ISO 9001:2015 and uses the Plan, Do, Check and Act approach to process planning and improvement. Our QMS addresses and supports our strategies for the delivery of professional design-build solutions.
Documents
Documents
In addition to ISO 9001:2015, we also make reference to other relevant international standards as well as customer specifications appropriate to our products and services.